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Impounded vehicles | Calgary Parking

Impounded vehicles

Vehicles may be impounded and brought to the Municipal Impound Lot for a variety of reasons. The Impound Lot is a secure storage facility for vehicles that have violated parking regulations or may have been:

  • Stolen
  • Abandoned
  • Parked illegally or obstructing traffic
  • Damaged or derelict
  • Involved in an accident or crime

Municipal Impound Lot

400 39 Avenue S.E.

If your car has been towed, it may be held at the Municipal Impound Lot. Our team manages the impound lot to ensure that vehicles in the facility are safe, secure and released to authorized individuals. MacCon Public Safety actively monitors the Municipal Impound Lot to keep employees and Calgarians safe.  Our staff do not tow the vehicles themselves. For more information on how we operate, view the Traffic Safety Act, Vehicle Seizure and Removal Regulation.

View contact information and hours of operation

Why was I impounded?

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See other bylaws and fines

Releasing a vehicle at time of towing

There are a few ways to have your vehicle released from a tow truck driver before it gets taken to the impound lot:

  1. If you return to your vehicle before it’s been towed you can have it released on the spot at no charge.
  2. If the tow truck has already moved your vehicle, you can have it released, but you owe the full towing fee to the tow truck driver that will need to be paid before release.

In both cases you will need to confirm the following with the tow truck driver for release:

  • You are the owner of the vehicle or have authorization to use it.
  • Your vehicle is registered.
  • You will move the vehicle immediately from the area.

Collection of information

As a public body, The City of Calgary is subject to the Alberta Freedom of Information and Protection of Privacy (FOIP) Act.

Learn more
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